Privacy Policy
How we collect, use, and protect your information in connection with our credit-report assistance services.
Last updated: October 2026
Information We Collect
We collect information you provide directly, including your name, contact details, credit reports, account records, dispute correspondence, and other documents you submit through our secure intake process. We may also collect technical information about how you use our website.
How We Use Your Information
We use your information to evaluate your credit-report situation, organize evidence, prepare factual summaries, communicate with you, schedule consultations, and, with your authorization, refer your matter to an independent attorney for review. We do not sell your personal information.
How We Share Your Information
We share your information only as necessary to provide our services, with your authorization, or as required by law. This may include sharing organized records with an attorney you authorize to review your matter. Any referral, fee-sharing, or joint marketing arrangement is reviewed for compliance with applicable law.
Data Security
We collect authorization and records through a secure process and use secure document-collection procedures. Specific security capabilities and third-party integrations are confirmed only after testing and verification. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information.
Your Rights
Subject to applicable law, you may have rights to access, correct, or request deletion of your personal information, and to opt out of certain communications. To exercise these rights, contact us using the information below.
Retention
We retain your information for as long as necessary to provide our services and as required by applicable law, including recordkeeping requirements under the Credit Repair Organizations Act and applicable state law.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date.
Contact Us
If you have questions about this Privacy Policy, contact us at hello@pointguardcredit.com.