How It Works

A clear, documented process, from inquiry to attorney-ready file.

We help you all the way through. You always know where your matter stands and what comes next.

01

Inquiry & confirmation

You submit an inquiry form and get an automated confirmation. We review whether our services may fit your situation.

02

Consultation & intake

You schedule a consultation, then get a secure intake link to complete required authorizations and agreements.

03

Document collection

You upload credit reports, account records, and dispute correspondence through a secure portal. We organize the evidence.

04

Review & chronology

We review the records, identify potential inaccuracies, compare reporting across agencies, and build a dated chronology.

05

Help all the way through

We help you all the way through: organizing a factual response if you've been served, laying out the steps to take before you've hired a lawyer, and keeping you updated at each juncture. The file is ready to hand to independent counsel, or, if you choose to represent yourself, organized so you can run it pro se.

The Dispute Process

Find the errors. Make them verify. Keep the avenue open.

We pull all three reports and find the errors and inaccuracies across them. Then we dispute the right way. They have a duty to properly investigate a dispute. What they do, or don't do, matters in our process.

01

Find the errors

We pull all three reports and find the errors and inaccuracies across the bureaus.

02

Make them verify

We dispute the right way. That makes them verify the information. They often can't.

03

Keep the avenue open

If they verify, we keep the account prepared and preserve the arbitration or litigation path.

Client Pipeline

Where your matter stands, at a glance.

Each matter moves through a tracked workflow status with relevant deadlines and follow-up tasks monitored along the way.

New Lead
Consultation Scheduled
Intake Pending
Documents Received
Review in Progress
Follow-Up Required
Attorney Review (if appropriate)
Service Completed

Ready to begin?

Start with a consultation. We'll walk you through every step.

Book a Consultation
Important: Point Guard Credit is not a law firm and does not give legal advice. No attorney-client relationship is formed by using our services. We do not guarantee any particular outcome. Secure document collection and automation features are described as intended capabilities; any third-party integrations are confirmed only after testing and verification.