Cancellation & Refund Policy
Your cancellation rights and our refund procedures, in compliance with the Credit Repair Organizations Act and applicable state law.
Last updated: October 2026
Your Right to Cancel
You have the right to cancel your service agreement within the cancellation period required by the Credit Repair Organizations Act and applicable state law. The specific cancellation period and procedure will be clearly disclosed in your written service agreement.
How to Cancel
To cancel, follow the cancellation procedure described in your service agreement, which may include submitting a written cancellation notice. Contact us at hello@pointguardcredit.com for assistance with cancellation.
Refunds
Refund eligibility depends on the timing of cancellation, services already performed, and the terms set forth in your written service agreement and applicable law. Any advance-fee restrictions and payment-timing rules are followed as required.
Performance-Aligned Fees
Where a performance-aligned fee applies, payment is evaluated based on documented measurements after the agreed period. You are not charged for results that are not achieved and documented as qualifying under your agreement.
No Charge for Guaranteed Results
We do not charge for, or promise, guaranteed results. Our fees reflect the documentation, review, and organization services we perform, as described in your service agreement.
Contact Us
If you have questions about cancellation or refunds, contact us at hello@pointguardcredit.com.